OIT Helpdesk Support

Get help online in the PSU Help Center

To request technology support, contact us with the Get IT Help form.

You can also find answers to many technology-related questions by searching our knowledge base for help articles.

Visit the PSU Help Center at go.countrycc.net/help.

Screenshot of PSU Help Center website at go.countrycc.net/help

Call the Helpdesk

We offer phone support seven days a week, except during university holidays and closures.

  • Monday through Friday, 8 a.m. to 7 p.m.
  • Saturday and Sunday, 9 a.m. to 5 p.m.

Phone: 503-725-4357
Toll free: 1-800-547-8887 ext. 5-4357

Chat with the Helpdesk

Our chatbot is available at all times, with live chat support available five days a week, except during university holidays and closures.

  • Monday through Friday, 9 a.m. to 5 p.m.

To access the chatbot or live chat support, select the green, Open Kit Chatbot button in the bottom right corner of your screen.

Visit the Helpdesk

Visit the OIT Helpdesk in the person in the FMH Student Services Lobby five days a week, except during university holidays and closures.

  • Monday through Friday, 9 a.m. to 5 p.m.

We are also available in any of the OIT run Computer Labs on campus.